The events team at UVB have partnered with Pistachio View™ to enhance their offering to event organisers. This partnership has been created with the client in mind, to allow UVB to offer them a bespoke quote for event enquiries. Pistachio View™ allows the event team to record and send authentic video to event organisers as part of the enquiry process. More interesting than email alone, these personalised videos help improve the customer experience and also speed up the enquiry and venue booking process. This is all done through a mobile and web app and allows the event team to tailor their enquiry response to the clients’ needs.
Video is proven to encourage a faster response and is a genuine way to build trust. Unique Venues Birmingham are keen to remain at the forefront of technology and excellent customer service and Pistachio View™ is the perfect combination to help achieve this. Suzanna Reid Barreiro da Silva, Commercial Director at Unique Venues Birmingham says, “Our Pistachio View™ videos have been well received by our clients and are a fantastic tool to showcase our spaces in full swing. It offers us a more dynamic way to reach our customers as our clients are not always available to visit the venue or see the space set up for an event. Using Pistachio View™ is a fabulous way for them to imagine how their event will look.”
Mia Butler, Founder of Pistachio View says, “Pistachio View™ is delighted to be working with Unique Venues Birmingham. Pistachio View™ is a simple online system that enables users to create personalised video emails which help increase business. In addition, this innovative tool supports developing relationships and show case venues in a way that can only be achieved with face-to-face, which isn’t always possible, as UVB understands.” Mia also says, “With such a vibrant team video email is ideal for this dynamic venue. More people get to share the UVB experience sooner with this technology. It will connect them with their customers to strengthen and grow their business.”