Take care of employees and they will take care of our customers.
Our dedication to the customers shows in everything we do. We are innovative and utilise best practices to continually improve our managment techniques, and the quality of our products and services.
We respect the objectives of our stakeholders through the social and ethical values of three civic institutions, the values of our guests, and the cultural difference in the locations that we operate.
How we do business is as important as the business we do. We are trusted and true to our word, creating straightforward interactions with our owners, guests and colleagues.
We act at all times as Ambassadors for UVB, bringing our individual expertise, creativity and passion for our industry as a UVB member, which sets us apart from our competitors.
We respect the environment and work with our partners to minimise the impact on the climate across all aspects of our business, follow government guidance and seek support through sustainable accreditations, to complement the CSR policies of our clients.
We exist to explore mutually advantageous commercial opportunities, offered by the combined conference and hospitality events spaces of the Rep, The Library of Birmingham and Alexander Stadium, whilst respecting the core purposes for the buildings. All profits made by UVB are covenanted back to the Rep and Birmingham City Council.